March 25, 2026
Excellent customer service
Feedback was prompt and efficient and delivery time was excellent. Read more
Customer Reviews of Essential
March 31, 2026
Quality product with exceptional service.
Dealing with Jayden was simple and so easy, he was prompt with pricing and even matching prices we were given elsewhere.
Turn around even with shipping was so quick, very impressed.
Quality product with exceptional service.
March 31, 2026
Great customer experience and great product quality.
I had a great customer experience for my first order. Bella and the team were very responsive and flexible, offering all the information and proof of concept I needed to make a decision. Compared to other suppliers I worked with in the past, the efficiency and professionalism of Flashbay team made a huge difference. The personalised notebooks look exactly like the digital proof and the quality is great. The delivery arrived a bit earlier as well, so another plus. I 100% recommend.
March 30, 2026
Company branded thermal mug
I’m really impressed with the thermal travel mug. The quality is excellent—it feels durable, well-made, and does a fantastic job of keeping drinks hot.
We also had the thermal mugs personalised with our logo, and the communication throughout that process was excellent. Everything was handled smoothly, and it was clear that care was taken to get the branding just right.
I also want to highlight the great customer service. Cameron was incredibly helpful throughout the process, answering my questions promptly and making everything easy. Communication was clear, friendly, and professional from start to finish.
March 24, 2026
Excellent service and very pleased with…
Excellent service and very pleased with the product.
March 24, 2026
Great support, prompt follow-up
Jaque has been very supportive right from the onset with fast responses and helpful advice. The order was received earlier than expected. Will definitely consider going back to them for future orders. Highly recommend.
March 18, 2026
The product in itself is of excellent quality
The product in itself is of good quality and the customer service is excellent. They continuously supported me throughout this purchase. Well done to Frida Yuan
March 10, 2026
The best promo item company I've ever met
Amazing service, amazing quality and very very fast. The company is very dedicated to their deadlines, always earlier than the promised term. Lee is an excellent person who solves all the issues immediately,thanks
March 2, 2026
Prompt service from James
Prompt service from James, emails back at forth very promptly, changes made easily, the whole process was easy
